Experience personalized attention and expert advice from Oti, who is dedicated to helping you find the perfect ensemble that reflects your style and aspirations.
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FAQS
We understand the importance of finding the perfect fit. To help you choose the right size, we've provided a detailed sizing guide on each product page. Simply refer to the measurements and follow the guidelines to select the size that best matches your body measurements. If you're still unsure, our customer support team is always here to assist you with personalized sizing recommendations.
Absolutely! We want you to be completely satisfied with your purchase. If the item doesn't fit as expected, you can initiate an exchange within the 15-day return period. Please ensure the item is unworn, in its original condition, and has all tags attached. Reach out to our customer support, and we'll guide you through the exchange process and help you find the right size or alternative style.
Keeping you informed is important to us. Once your order is shipped, you'll receive a confirmation email with a tracking number and a link to track the delivery status in real-time. If you created an account during checkout, you can also log in to your account to access order details and tracking information. If you have any concerns or need assistance, our customer support team is always available to provide you with the latest updates on your order's progress.